User-Friendly Application for Quick, Easy Adaption by Field Executives for Productivity

India’s leading textile company uses the user-friendly Trinetra iWay mobile app to manage their 75+ field executives by aligning them to this new initiative quickly.

Building effective field force management software applications for business remains challenging because of the inherent complexity of enterprise solutions which have to be combined with user experience. These applications also have to prove the effectiveness of a typical business-focused software solution that is supported by mobile applications.

This solution is in response to the mobile device revolution that has opened up opportunities for greater visibility, cooperation, and coordination, especially in the field force management area. Therefore, organizations must focus on user-friendly software applications that reduce learning curves and pushes up innovation to yield productivity. There are many more capabilities than just a good interface and intuitive navigation that are attributed to user-friendly applications. Such attributes have led to making India’s leading textile company choose the user-friendly Trinetra iWay mobile app to manage their 75-plus field executives, by aligning them to this new initiative quickly with easy adaptation. Earlier, the company did not find a solution to make executives adapt to new change management quickly. Nor did they have an exactly matching automated solution to address their pain points and to align the sales activity completely to their goals.

What the field force management application aims to achieve.

The solution aims to help all sales teams to adapt to the new system easily and quickly. It will help management to plan strategically for improving monthly sales targets. The app helps IT administrators to improve upon the current system and technologies, such as using GPS tech, to move on to the next stage. The management is able to plan schedules in advance and on the go, with the user-friendly mobile app interface. This helps to avoid miss-outs in the critical schedule updates of Category-A customers while managing a huge sales team.

Advantages of the user-friendly application include:

• Access to an exclusive platform, to get a clear focus on core business activity in the field, and to finish tasks quickly.
• Support of a centralized platform to handle all customer tasks and info, to quickly process customer-centric schedules.
• An efficient solution made specifically (customizable) for large companies to put an automated centralized system in place.
• Offers value addition to the organization to keep the work easy and organized for employees with a user-friendly solution.

Conclusion

Technological innovations impact our solutions but help to overcome field sales and service challenges. Next-generation mobile applications are significantly improving the management of sales teams by accepting new business paradigms and by adopting innovative sales processes. By using mobile applications, you can improve customer relationships and business growth.

Trinetra iWay is your reliable solution provider, offering a robust web-based mobile field force management solution to address your challenges in sales or service management. This Field Force movement tracking software is customizable and also scalable to meet future requirements, hosted on a unified digital platform.

Align your field teams towards business growth with an automated field force app to provide instant client-centric clarifications for more on-table sales closures.

 In a competitive market how your business responds to and supports your customers can define the success or failure of your organization. Business organizations deploying a large team of field executives for service and sales operations, have to align their field teams toward business growth. This is made easier with the help of an automated field force solution to provide instant client-centric information that will drive more successful on-the-table sales closures.

Without such an automated software solution available for field executives and managers, it will be difficult to improve the performance of the teams, customer support, and revenue generation. The support of a customized mobile app is equally important as it would be difficult to improve the teamwork of the sales personnel in critical areas while working in the field.

Drive Productive Engagement in Real-Time

The field force management solution with the support of the mobile application should help managers to engage the field executives easily and quickly. The software solution also allows the manager to allocate and swap jobs or tasks from one executive to another to achieve the team’s targets. The solution addresses the problems and challenges of field service and sales by helping to execute advanced plans based on the location data, availability, and the customer’s need or request.

The field force management app helps to address Category-A customers immediately to greatly improve customer satisfaction and develop a strong customer relationship. The advantage is that all stakeholders can access the exclusive platform to achieve the teams’ targets with the help of automated team engagement provided via the app by just using the interactive dashboard, even when on the move or in the field.

Advantages of the user-friendly field force application:

• Access an exclusive platform that is customized and supported by a mobile app
• Get a clear focus on core business activity in the field, to finish tasks quickly.
• A centralized platform to manage all customer tasks and info, and quickly process customer-centric schedules.
• A solution specifically (and customizable) for large companies to set up an automated centralized system
• Offers value addition to the business organization, keeps work easy and organized with access online for all concerned employees

Technological innovations help to overcome field sales and service challenges. Next-generation mobile applications significantly improve the management of sales teams by accepting new business paradigms. So, adopt innovative sales processes and automation to improve customer relationships and business growth. Trinetra iWay is your reliable solution provider, offering a robust web-based mobile field force management solution to address your challenges in field sales or service. This Field Force movement tracking software is customizable and scalable to meet your future requirements, hosted on a unified digital platform.

Trinetra iWay provides a highly flexible solution that can integrate third-party applications, matching industry-specific requirements, based on current market trends, to enhance the organization’s process.

Many software applications have been developed to help businesses and enterprises to perform their tasks better and achieve their goals or objectives faster. This also applies to organizations that employ large teams on the field for sales and service jobs and responsibilities.

Large or medium enterprises that adopt this digital transformation have to integrate software applications to match and enhance their business operations. Companies that don’t adapt to this are at a disadvantage. They do not have an exact automated solution available to address their actual pain points and align the organization toward the goal they are aiming for. They don’t have a solution available to handle all the information and details in a centralized digital platform. Implementing such a field force solution helps to address the pain point in your business or industry effectively.

The right solution would address your pain points.

A versatile software application such as field force management software is the answer to the challenges faced by companies that deploy a large sales or service field force to face a competitive market. Trinetra iWay provides a highly flexible solution, that can integrate with third-party applications, matching industry-specific requirements, based on current market trends, to enhance the organization’s process and performance. The solution will help all the teams to adapt to the system quickly and easily. The solution will help management to plan strategically using centralized data hosted on a web-based application. It can also help the IT administrators to improve their current technologies to move the company to the next stage.

Third-Party Integration Feature

This brings to notice a feature of the solution that facilitates the field operations of the teams for the efficiency and productivity of the company. This feature is third-party integration. It helps in many ways to communicate with the other departments and support the other systems of the organization. It will help to avoid any missouts of updates, like critical schedule updates of Category-A customers to other departments.

The GPS-enabled application hosted on an exclusive platform helps to have a clear focus on core business activities in the field to complete tasks quickly. The platform handles all customer-related details for quick processing of customer-centric schedules. Customization of the mobile field force management application for large companies helps to automate many processes. This integrated platform gives value addition to the organization and makes work easy for the employees.

Just like Trinetra’s software, the best field force management systems offer API integration to seamlessly connect with third-party applications that a client has already installed. This centralized automated structure allows the CRM and ERP applications to collaborate smoothly and keep data in sync, enhancing coordination between various departments.

Benefits of Integration include:

• Data inputs can be accurately entered or retrieved in time and viewed in real-time.
• The integration allows real-time updates to customers, accounts, and databases.
• Helps in better schedule planning and efficient route planning.
• Better engagement and communication of the field force teams.
• Improves customer engagement and customer experience.
• Data consolidation on a common platform saves time and cost for the company.

Technological innovation creates solutions to overcome sales and service challenges. Next-generation mobile sales applications make a significant impact in improving and managing sales or service teams, by accepting new business paradigms, adopting innovative sales processes, and using mobile applications to improve service delivery and customer relationship. Trinetra iWay is your reliable solution provider offering a robust, scalable mobile field force management solution to address your pain points in sales or service management.

The user-friendly iWay mobile application supports the field executives to adapt to digitally transformed new sales processes and increase focus on core business activities.

Change management is important and now more organizations are taking it up as survival remains a challenge for most businesses. But change is difficult to make happen although there are many model options to put the organization through. Few options can accomplish it in all its aspects. The most difficult part as many agrees is getting the employees’ positive engagement. There’s no readymade solution to make employees adapt to the changes quickly. However, software and mobile applications can be effective, user-friendly tools capable of keeping users engaged, connected, informed, and motivated.

 Change Management via software application

This applies equally to field force management apps supported on mobile devices used by small and large organizations to manage field teams for sales or service working in remote locations.

Organizations can use the mobile integrated field force management app as a solution to manage change tasks from anywhere. Users can access the change tasks assigned to the individual or the group easily via the app on the internet. Managers can use the feedback from users, add comments, exchange work notes, review and even reassign tasks in real-time; send or receive push notifications for change tasks assigned; approve or reject change requests and follow up in real-time.

Team members just stay connected and access the information to complete the tasks in real-time. This solution should help all the field teams to adapt to the system much more quickly and easily. It should help management to plan change management strategically with team cooperation. The User-friendly mobile application supports the field executives to adapt to digitally-enabled new sales processes and increase focus on core business activities. IT administrators can improve their current technologies to move to the next stage of implementation.

 How change management can be facilitated

There is a digital transformation happening in the business world and it is accelerating. Change management is important for businesses to perform better and expand. There is no readymade solution to make employees adapt to new changes quickly. Nor is there an automated solution ready to address the actual pain points to align the organization towards this goal. Organizations are looking for a solution that can help all the teams to adopt the change. It should help management to plan the change strategically with employees’ cooperation from all departments

No longer is change management done through manual methods; it is time to go digital and actually automate the process to keep up with the trends, and competitive markets, in this increasingly mobile-oriented/dominated user experience, happening across the world. To digitize and automate processes, you need a flexible software solution that can be integrated into your present and perhaps even legacy systems. Trinetra iWay has the right application which is run on an integrated centralized platform and the expertise to customize the solution to the requirement of the client, plus handle and process all customer-related details.

Technological innovations and digitalization bring up solutions to overcome the challenges of business organizations. Next-generation mobile applications impact the performance of sales and service teams by changing or adopting new processes to improve customer relations. Trinetra iWay is your reliable application developer and software solution provider, a partner in your growth and development

Influence your field force teams positively with a smart mobile app to manage 5000+ planned and unplanned customers on daily schedules with high-cost savings.

Mobile field force is a critical part of operations for any business organization and managing this field force efficiently will pave the way to growth and profitability. Businesses and companies deploying large sales and service teams on the field have to take the digital transformation path to keep up with the changing competitive market scenario and constantly innovate to reach the next levels of performance.

Let us take the case of a field force without a solution available to streamline their daily jobs in a schedule in advance. This would lead to a loss of time and money in getting more jobs done by the right people at the right time. Without an exact automated solution to prioritize and schedule the customer visits and service calls based on potential and availability, the members of the field force will only lead the organization into practical difficulties and ultimately inefficiency.

Build your data-driven field force engine to drive up productivity.

The best answer is to find a solution that should help the field executives to plan multiple jobs in advance. This is what a field force management application on a digital platform can do for you. The solution should help the field executives in sales and service to accommodate also unplanned jobs in the already planned schedules in real-time easily. This will enable members of sales and service teams to plan the job schedules in advance to visit the maximum number of customers or sites daily with reliable and updated data. Install the mobile field force management software that supports the field executives to create “n” number of jobs every day and reschedule the jobs based on the availability or unavailability of field staff or other resources.

Using this exclusive platform, you have a clear focus on your core business activities in the field to complete tasks quickly and cost-effectively. Use this data-driven platform to influence your field force team and with a supportive smart mobile app, you can manage 5000+ planned and unplanned customers on daily schedules with high-cost savings.

Value Addition to the Organisation

The Field Employee tracking tool helps field managers to plan the job schedules in advance to visit the maximum number of customers daily and also by prioritizing nearby-by customers for cost and time efficiency. This centralized platform helps managers to handle all customer-centric details on a database and run schedules without any deviation besides giving them the insight to make better decisions very quickly for better efficiency and productivity of field executives.

A smart field force management platform offers diagnostics with insightful data, supported by a mobile app to facilitate real-time decision making, optimize field force efficiency and deliver enhanced field experience, besides giving better customer satisfaction with the prompt response. Undoubtedly the mobile field force management software creates value addition to the organization to keep the work going easily for the field executives with the support of an integrated platform.

Using technological innovations and digitalization to overcome the challenges of businesses and industries, Mobile applications support impacts the performance of field sales and service teams positively. The solution helps by executing, changing, or adopting new processes to improve performance and productivity. A reliable application developer and software solution provider like Trinetra iWay is a partner in your progress and stimuli for success.

Field service/field sales as the name implies deals with dispatching workers to a location outside company premises. About 42% of organizations that has field service resources to install, maintain or repair equipment, systems or assets utilize field service management app to empower field service technicians. By adopting this technology, organizations can empower field service technician’s / Field sales representatives to work more efficiently without sacrificing the quality of service, boost team’s productivity and drives business growth.

Listed are Key benefits of field Management Software

Enables Data-driven decision-making

Organizations can monitor the number of jobs each technician completes each day, customer satisfaction reports and complaints. Visualize data collected in real time, and keep track of performance.

Monitor and Track Fieldwork Orders

Software eliminates back & forth service calls and Simplifies the workflow process. This single app helps administrators to get more done in a day. Job received is assigned to technician and documented for completion.

Saves Service Completion Time

Field executives can rapidly diagnose the issue, schedule appointments, and design routes to avoid unnecessary time on the road. They can assign the right technician to the right job, see to send right equipment to each job and thereby reduce time required to drive back to the office for spare part supplies.

Reduce paperwork and administrative tasks

The software will enable administrators to do appointment verifications and reminders to ensure clients are ready. Centralized access to customer details, and sending out appointment reminders to technicians on the go help them give prompt attention to run ahead of schedules.

To provide the field force team with capabilities that support them in the field and to capture Field Service Management Metrics contact us or request a free demo.

Managing your agents on the field is directly related to the productivity of your business or service. Field force tracking apps with mobile compatibility is purpose-built to monitor and track the field agents assigned tasks on a schedule. With a mobile-integrated field force management app, you can increase the number of assigned meetings being completed on time and thus improve the productivity and performance of the field force. Motivate your field force teams with a smart mobile app to manage up to 5000+ planned and unplanned customer visits on daily schedules which are updated in real-time.

Tracking your Agents with the App

Plan and Track per Day: To get complete visibility into the activities of your field agents use the field force tracking app to check adherence to the plans and routes for the day. Check on the number of meetings that have been scheduled, calls to be made, and the tasks assigned to them along with route plans to follow for the day.

Check their Attendance

With mandatory automated or manual check-ins and check-outs, at the start of the day, you can track your field team members or agents with time and location data. Send reminders or messages via the app to your sales or service teams.

Check on completed tasks

With the help of geo-tracking and attendance data, it is easy to know where field agents are at all times. Keep a tab on them and find out if they’ve completed their tasks or meetings and the outcome of the tasks.

Geo-fencing and reports avert manipulations

To prevent fake attendance, certain restrictions can be done using geo-tracking and geo-fencing, like agents cannot make meeting notes or check-in if not physically present. With the accurate data from the app you can generate accurate reports based on location and time, the route they travelled ant the meetings completed or missed by the field staff. Productivity tracking helps you to analyze the key aspects of the sales process to understand where field agents are lacking or how they work, to help build the sales processes for better closures.

Mobile apps support the performance of field sales and service teams positively. For executing, changing or adopting new processes to improve performance and productivity, partner with a reliable application developer and software solution provider like Trinetra iWay, the stimulus for your success.

Employee monitoring software is the key to providing seamless customer support and excellent management of field operations. To keep track of field employee tasks and to help improve operational workflows, monitoring tools are incredible. It assists Sales / Service oriented businesses to remain in contact with their mobile workforce team and drive greater efficiencies from field operations. By having this field force Management App Field Managers can locate their staff on the field in real-time, assign them tasks on the go, clear their doubts instantly, and offer them support which results in an increase in ROI.

• Enables you to get accurate reports by preventing field staff avoid dishonest practices that aren’t possible due to geo tracking.
• Real-time access to stored data is critical for granular visibility and for easy tracking of field employee spending.
• Gives you complete control, by letting you go paperless about the work and be in touch with your Field Employees digitally.
• Graphic-rich analytical reports will allow managers to assess & evaluate the performance of every individual executive of the team
• Empowers to make your employees more productive by utilizing their time in a systematic manner.

Automation of all operations by employing Field Employee Tracking Software allows organizations to manage resources and handle operations with increased efficiency. This unmatched versatility of tracking software brings in new business. Field reporting apps provide managers an opportunity to better understand their employees and assist them in real-time

Whether you are a small or a large firm, Integrating Trinetriway can help your organization improve the overall productivity and efficiency of your complete workforce.  To ensure maximum productivity by letting you track employees and their performance remotely contact us.

Make use of effective field force management solutions to reshape performance to match the present FMCG industry trends.

Catch up with the industry leaders by using customizable field sales management software developed to help businesses and enterprises to perform their tasks better and achieve their goals or objectives faster. This applies more to organizations that deploy large mobile teams or field agents for sales or service tasks and responsibilities.

FMCG enterprises have to integrate software applications to enhance their business operations. Companies that don’t adapt to this are at a disadvantage. Do you know that only 42% of FMCG companies have effective Field Sales Management solutions to improve their business? The rest have to make the move to adopt a software application to catch up. Highly competitive companies must always stay one step ahead and so FMCG leaders have to rely on cutting-edge technology and IT to help them move up to the next level. How they are benefited from field force management software with mobile app integration, like the one Trinetra iWay offers, is what’s discussed below.

Enable better collaboration of remote teams

The field force management application with mobile app integration offers 24×7 availability without time zones. It provides the ability to communicate with team members, back office, and department managers in real-time, helping faster conversions and to make strategies based on data, like customer information. This system facilitates the collaboration of remote team members.

Collect & store real-time information

Salespeople don’t depend on any team member to get info or access the data needed, as they access the data from their laptop, tab, or smartphone. Most of the applications can be integrated with CRM tools that collect and systematically save customer data to be analyzed and turned into actionable insights. This is invaluable to the competitive FMCG sector.

Helps forecast market demand

FMCG leaders with numerous brands catering to millions of customers across countries, have to get exhaustive data on millions of unique buying personas. FMCG salespersons are helped by this data cache to predict or forecast market demand and even trends with business analytics.

Gain cross-selling opportunities

The data in possession is available and readable, which helps cross-selling and up-selling techniques by sales representatives. They can use data from previous histories and interactions to offer individual customers a deal on the spot.

Remotely track stock in real time

Cloud computing helps sales analytics which helps sales executives to improve their KPIs. A sales management system helps sales executives to access stock details at any level, got right from retailers, stockists and distributors, to strategize their sales objectives.

Do Micro Market analysis

The daily sales report is outdated by this software system. FMCG companies can use field sales management software to obtain data about micro-markets which was earlier not possible without wireless connectivity. This system can tell you the fastest moving lines, by sales and region.

Track merchandising activities

With the cloud-hosted applications, merchandising can be tracked both on-site and in-house. Salespeople can make sure every pipeline is streamlined and made convenient for the consumer.

Helps reduce reliance on distributors

FMCG distributors may change over time to another competitor, upsetting the supply chain. However, by obtaining all business information sales, the managers can reduce dependence or reliance on distributors, to keep the business going.

Easily connect to retailers

With the field sales management software in place, FMCG companies can be independent of distributors and connect with retailers directly with their mobile field sales software system.

Helps New Market Expansion

Internet-based systems can help FMCG companies’ expansion plans into new markets. With info collected, stored, and analyzed on the field, they can gauge customer behavior and market demands at any time and also keep tabs on sales reps. This online system pushes faster moving products to boost everyday productivity and long-term efficiency of the sales representatives and entire teams collaborating and communicating with each other. The field sales team management system is an application that is scalable, encouraging growth.

Technology has innovations and solutions to overcome the sales and service challenges faced on the field by the field force. Next-gen mobile sales applications make an impact in improving and better managing sales or service teams in the field.

Make Trinetra iWay your reliable solution provider, offering a robust, scalable mobile field force management solution to address all your pain points in sales or service management for field executives.

Field force managers are always seeking ways and mean to improve the performance of their Sales team. A well-rewarded Sales team will, in all probability, be a motivated and performing team. The team with discipline and punctuality skills are responsible Salespersons. They would undoubtedly like a transparent system to allow them to be awarded and rewarded for their work for the growth of the business organization. As it is not manually practical to track performance details, organizations have resorted to technology in the form of a software solution for this problem.

The Field Force Management Solution is the right tool.
The boom in digital solutions in our tech-savvy world has resulted in software applications being used across industries and businesses. The field force management solution is such a kind of software. Despite some resistance from employees initially, a majority of businesses have accepted it because of the positive results it begets. Let us look at them further.

Automation of Sales Report. For any business to grow, the sales force plays a critical role. Therefore, managers like to keep a track of the sales force and their tasks depending on the schedule assigned to the sales executive. Although daily reports can be maintained manually, it is subject to errors and delays. However, with an automated sales report generated by the Sales Force Management software, all this becomes easy and the data is updated in real-time. The solution combines the web-based dashboard for the sales manager and the mobile app for the field sales executive. The inbuilt GPS tracking technology helps to automate things like location, geotag, geo-fencing, and digital attendance. The sales force saves time and it improves productivity which can be tracked and rewarded.

Attendance and productivity are managed effectively by the app. Field Sales Executives need the flexibility to work with clients and during working hours, when in a field. Field Sales professionals get paid according to their attendance and performance. By getting connected in real-time, field force management automation effectively solves a lot of issues for both the employees and management.
The reward for Hard Work. Offering your field staff better incentives, rewards, and appreciation, it encourages them to be efficient and to perform. The transparency of the application helps them to work with enthusiasm to get better results for business growth.

Connecting the Sales Force in the field. The simplicity and flexibility of software applications have encouraged sales reps to use such apps with little training. Thanks to IT, user-friendly applications have helped the field sales force to be connected and confident in their work.

Authentic data for decision-making. Business organizations need to make many decisions to improve their business models. The mobile field force pp offers analytics and reports on their dashboards, with proof of the credible work done by the sales force, to help reward them too. Therefore, authentic data is important for decision-making in relation to market needs and trends.

Mobile field force apps support the field sales and service teams’ work performance in the field positively. A reliable application developer and software solution provider like Trinetra iWay offers a versatile Field Force Management Solution for executing, changing, or adopting new processes to improve performance, productivity, remuneration, and rewarding of the field force.