Client Background

Client is a premium reseller company where he sells a premium brand to his end customers; client has a team of on field assets to promote their product to the end customer and retailers directly.

Business Need

To know the market need and brand value of product, not only the premium reseller even the brand owner needs to know the performance of field assets and feedback ‘s from the client to increase product strength and involvement of the assets area zones wise sales and popularity in promoting their product through survey and feedback of the customer.

Solution Implementation

Trinetra iWay helps the retailers to know the daily task allocation and completion of their field force team on their visits and orders placed. Details like tasks assigned vs completed report and the history of entire work allocated and completed details with the customer review and feedback can be viewed. Executives can monitor their performance and managers can assign task based on the executive’s performance. This can also be made as reports to the brand owners to validate the amount of effort and quality of work done by the on field persons with respect to the retailers. Also it helps the product to be manufactured according to the market need and geographical clarity Vs product selling also shall be calculated.

Benefits of the solutions

• Increase the Executives performance for the increased productivity
• Customer Satisfaction and feedback for the particular task
• Improve Brand Value and increase the area wise sales
• Reduced Operational Costs
• Plan vs Progress status report
• Ensures Quality of work
• Time Management
• Improves Productivity