The client is a leading manufacturer & supplier of bath tubs, fittings and PVC pipes across the world with head office in Coimbatore. Their 100+ Field Sales Force executives visit 1000+ distributors, dealers and retailers on a day-to-day basis as a team, which required efficient Salesman Management & tracking solution particularly for business development.
The Business Need
The client as a leading manufacturer & supplier of bath tubs, tube fittings & PVC pipes, has the highest revenue generating business in the construction industry. The number of Sales Executives on field is also large, numbering to more than 100, based on zones, which has made it difficult for the client to manage the on-field sales force without productive sales force management app.
The existing employee monitoring solution is not supportive to handle the large numbers of schedule and location related data generated. They required and requested an efficient schedule management mobile app capable of handling the huge data with high performance, to monitor and manage their executive’s location and on-field tasks and help engage with the internal support teams, to achieve better results in sales order closures globally.
The Solution Implemented
The Trinetra iWay – Mobile Field Force Solution team understood the business need of the client and assigned a dedicated consultant to provide the resolution for their on-field task management and tracking requirements. The client wanted to streamline the entire sales, service and other on-field process of managing the sales, service & other on-field staffs to strengthen over 200+ strong on-field employees.
Trinetra iWay provided the powerful field force management solution to handle all the real-time data generated for all the executives globally related to schedules, task progress, on-field alerts & notifications, distance travelled reports, payment reports, order management reports, attendance management and expenses report. The app provides calendar notifications, right to the executive’s mobile device and helps to arrest deviations on schedule and the managers can plan the next day effectively schedule deviation reports. The mobile task management app thus helps Sales Executives to be aware of tasks due, which help eliminates schedule deviation of high priority tasks. Trinetra iway provides solution as an effective order management app through the sales executives can close more orders.
Trinetra iWay team helped reduce financial losses, gain higher profitability and increased revenue with user-friendly sales people tracking modules. The client was able to increase the sales targets achievement globally. They now plan to implement the Trinetra iWay –Mobile on-field Resource management solution in their other group companies in Dubai, Ethiopia, Singapore, Qatar and other middle east regions.
Benefits of the Solutions
- Maximized Productivity
- Forecast the sales order closure effectively
- Sales Plan Vs Progress Status report
- Centralised Monitoring & tracking.
- Effective Utilization of sales person
- Improved locations tracking, operations and performance.
- Improvisation in Sales Order Achievement