The Client runs a leading LED Lamps Manufacturing company in Gujarat and has various branches with huge number of sales executives across India. The primary work of their executives is to visit different distributors on day to day basis and take order based on their requirement.
Client’s business is vitally dependent on managing their sales team of 60+ executives. The client has huge number of field executives with a predefined hierarchy. Then and there, client wishes to check the stock details for their products and get the order details directly from the team from the customer location and get approval from his respective department heads before proceeding. Since client has also customers from various industries, they need to maintain their database updated with client’s information.
As a leading mobility solution provider, Trinetra iWay provides client with varied modules not only to know the sales team trial but also to know their entire work progress and maintain their existing business hierarchy. Client need to know the efficiency of the each executives like task completion time vs planned time. Respective Departments are authorized to assess the tasks created by the executives on the field with an approval process and also regarding the distance travelled by each executive to reach a particular client destination can also be notified to the higher officials.
Trinetra iWay provides customization like adding a new module on the iWay portal to maintain the real time stock details and to manage orders with standard modules for the products. Client can monitor sales people, scheduling client visit etc. Moreover, Trinetra iWay’s application has been integrated into customer’s CRM application where they can update task completion status from scheduled location and also record customer requirement from customer’s place. Sales Executives on field can also update client’s new requirement which facilitates to get information and be prepared to serve them their needs on-time.
Benefits of the solutions
- Maximized Productivity
- Customer Satisfaction
- Centralized Monitoring
- Effective Utilization of assets
- Plan vs Progress status
- Ensures Quality of work
- Improves Productivity