Managers or entrepreneurs endeavour to improve the performance and productivity of their sales and service teams in as many ways possible. However, the mobile resources management they use, now use technology to empower the mobile workforce with software and mobile apps and effectively streamline the on-field operations.
Mobile applications have the features built into it to facilitate the company’s sales or service processes on a daily basis. The mobile field force solution provided by Trinetra iWay assist field executives on-the-go to start and complete the day with mobile attendance marking which helps effective self-pre-plans and also saves costs, but with no violation whatsoever to the company’s rules during business hours.
To align your on-field executives with the selling or servicing process, involve your teams in a training session to get them well informed and updated. Every process can be taught, developed and improved upon continuously. Follow clear step-by-step actions in the process to achieve targets or goals.
However experienced the executives may be, there is room to always discover something new and remind oneself. Provide the employees with training sessions that relate to the company’s goals and communicate regularly the progress made towards these goals. Consider also giving visual reminders and reminders in communication to keep up the performance of the teams.
Streamlining operations and aligning the team with goals not only engages the team members better, but also make them more committed. So the managers need a powerful tool that can communicate and align the goals across the organisation with more clarity to improve efficiency. Here is where automated systems can play a positive role and web-based management systems have goal alignment features built in. More and more mid and small sized businesses are using these systems to improve productivity and profitability.
Trinetra’s field sales & service management solution is a web-based platform, empowered by a customisable, integrated mobile app, which can be merged seamlessly with any existing application installed by the organisation, such as, CRM, ERP, etc. To learn more about the solutions offered by Trinetra iWay, please visit our website. Or just leave us an enquiry and we will get in touch with you.