Workforce management applications today help businesses to manage workforce efficiency and related factors such as task allocation, task completion TAT, actual worked hours’ calculation etc., this helps to ensure that an organization is functioning with an optimally productive team.
Trinetra iWay field force management app help businesses to know about their service team and set business objectives. So the right field crew, with the right skills, gets to the right place at the right time.
Trinetra iWay now improved as a field empowerment tool to ensure the service persons who are on field meets the expectation of a customer, by addressing their needs like attending the service call on time, ensuring the service is done without any deviation, checking the current stock and ordering for spare parts to be replaced, ensuring the exact time for fixing up the issue and also getting the feedback directly from the customer.
This not only helps the customer to feel that they are handled in a more professional manner but also helps the service person to get denoted by their stakeholders for completing the assigned task immediately.
Numerous solutions are on the market for companies of all sizes, it can be difficult to find the right tool. Trinetra iWay will be the right choice to address challenges that every enterprise faces, as it has become field empowerment tool to ensure the service business are meeting its objectives.