Running a mobile field service is a challenging task because you have to keep track of field sales and service personnel. But streamline workflow of your rems on-field effectively to increase efficiency and profitability.
However, a mobile field force automation software can greatly improve your focus on delivering fast and effective service to improve customer satisfaction. A mobile way of working means better connected teams at all times. ensure better workflows access correct info and seamlessly update data in real-time. Mobility is one of the fastest growing technologies in the world.
Here is what can benefit you when you transcend to a mobile field service to effectively improve your on-field service for customer satisfaction.
Access data on the move with a software that can be integrated with your system via your mobile phone or device. Stop doing things manually and use the field service software e to get an edge over your rival organisations.
The mobile resources management software application is capable of improving collaboration between teams of field executives and to communicate with the customers. Technicians have data at their fingertips to inform customers without checking at the back office.
Schedules and Routes can be optimised. When you are unable to track the availability to assign jobs at random, you’ll waste a lot of time and money. Use a software with GPS tracking and mapping information to schedule and assign jobs optimally and dispatch technicians to customers based on location.
Connect you teams efficiently via the app and use mobile data to access service history and information to reduce resolution time, but get and ensure accurate price information updates. Use the app to feed in customer feedback in real-time.
Ease of integration and use will surely benefit your organisation as it will use your existing systems extending their life with sufficient scalability and flexibility. Implementation too needs to be quick and turnaround fast to be up and running without delay. Ease of use of the mobile field force management solution will benefit all stakeholders.
An agile software will keep up with all the changes and work across a mix of digital mobile devices. It enables access of information anytime anywhere in real-time.
Trinetra iWay’s solution simplifies and enhances field service for companies and businesses. The solution on offer is customisable m mobile integrated, web-based and incredibly flexible and speedy. The field force management software helps you to streamline on-field workforce operations for efficiency and profitability. It helps to automate many processes to improve performance of a mobile workforce with an improved scheduling and delivery system that also supports Attendance & Leave Management. Find out more about the mobile resource management solution from Trinetra iWay’s website.