Workforce management is the buzzword in today’s competitive business world as technologies marry the internet to enable the automation of many tasks and processes. Companies who deploy their workforce outside their premises to various locations and sites in the field are surely in need of a system to track and monitor remotely operators and operations.
Simultaneously, the companies can remotely monitor the progress of field operations and tasks at multiple sites dine by field staff. A field employee tracking software can take care of multiple sites in multiple industries, such as FMCG, telecom, logistics, etc. This also paves the way for the expansion and growth of the company owing to the scalability of the software application.
So, the time has come to discard manual and paper-based methods by companies and growing organizations, as the world is moving rapidly into a digital ecosystem. A study by Gartner has predicted that 10% of emergency field services will be using A.I. (Artificial Intelligence) by 2022. We are seeing a paradigm shift to technology-enabled methods from traditional ways of controlling the field workforce to making them fast & efficient. A versatile software can effectively automate many tasks, allocations, and schedules for the field executive in sales or service, who is on the go.
The field force management solution offers cost reductions, higher employee productivity, Improved Accountability, Data Integration, and Analysis. The field employee tracking software will manage and automate Work Order Management, Dashboards & Reports, Scheduling of Tasks, Invoicing & Payments, and customer portals.
Field Service Management is greatly benefited by automation via field service management software. It will consist of multiple components and be empowered by the internet, accessible by portable devices (like smartphones or tablets) that can address – Location & Time Tracking, Managing & Communicating with Field Technicians, Order Scheduling, and Dispatching, Data Repository, Invoice Processing, Customer Feedback & Databank.
These features enhance the productivity of both managers and field executives and improve scheduling and data access, all in real-time via a mix of devices. Managers effectively monitor the status of field workers and operations with just clicks on the UI. Photographic documentation can be done saving time and paperwork. Mobile resources management becomes effective with the synchronization of the work process, data, location, assets, mapping & routes, technical skills, etc. It effectively reduces maintenance and other costs, besides managing and controlling activities in the field.
Trinetra iWay’s solution simplifies and enhances field service management for companies and businesses. It offers a customizable, mobile integrated, web-based, and incredibly flexible system and also supports Attendance & Leave Management. This field employee tracking software can help you to automate and streamline on-field workforce operations, and many processes to improve the performance of a mobile workforce with real-time scheduling and delivery. Find out more details from Trinetra iWay’s website.