Field force automation bestows numerous benefits which help businesses in optimizing various processes thus enabling to enhance revenues and improve profits. Sales force automation creates a link between the field sales executives and sales managers, helping them to track activities of field sales executives in real time. Hence, the sales executives and managers can have more time to do more tasks that can help in increasing sales, and thus, grow the business.
To optimize the productivity of field force, enterprises have to empower them with an apt solution which allows real-time data collaboration. Deploying field force automation solution enables you to increase the productivity of your workforce by as much as 87%.
Here are the advantages that businesses gain with Automated field force solutions
With automated scheduling, work requests can be assigned based on task priority, skills, resource availability, travel costs and location. Automating the scheduling processes will give dispatchers more time to handle exceptions and emergencies while also making sure expenses are carefully managed.
Travel time to jobs are reduced because assignments can be made no matter where the resource is located. Resources can access jobs and schedules via any smart phone, tablet or laptop with an internet connection. Improved speed and productivity through seamless integration to the customer service systems and the back office billing and accounting systems as well.
Instantaneous access to schedules and resource availability, helps to manage appointments and exceed customer expectations. Satisfied customers become loyal customers that helps to take up your business to next level.
Improve your business and gain greater ROI by investing in field force automation solutions. Trinetra iWay app for workforce empowerment, leave us an enquiry about your requirement we help you get the most out of your business.