Accurate data collection and its analysis is essential to make a successful business. For those working in field service will know that this is a difficult task if a manual process is followed by the company, as it is fraught with delays. Teams on the field without the right forms can also cause delays. Operations could be in different areas and locations which would be difficult to consolidate for rep0orting. Recording and managing the formats could lead to issues if done manually.
The solution is to switch over to a solution web bases solution integrated with a mobile app which can be remotely accessible by all assigned members or personnel. The distinct advantages that a software application for the field service are given below.
Increased efficiency. Data can be captured at the point of service without any duplication in the form of photos, signatures and scanned documents and automatically updated on the web via the device.
Accurate information. Using the application data can be stored and recovered in the most accurate way quickly. Data can be captured the first time, every time.
Better compliance. Data management has compliance requirements so that data can be easily collected, recorded, stored and shared. It also helps in an audit trail and accountability.
Improve communication. With mobile forms there is no delay as communication is instant in real-time, is customised and comprehensive as required.
Intelligent reports. Data collected is accurate, reliable, easily searched or recovered and analysed for business intelligence, all helping in decision making.
Easy data access. Mobile forms are easily accessed and retrieved by anyone needing it, thereby saving resources and time.
Cost management. Eliminate paperwork by using mobile forms to transfer information and save costs.
Quick invoicing. All data can be collected and synced on the go and ready to be invoiced when the job is completed.
Better quality of serviced. Information collected more accurately, efficiently and quickly can be shared with customers electronically without paperwork, for better service.
Empower your field sales and service teams to work faster and smarter via Trinetra’s field force management software. The mobile app integrated with this mobile resource management system, makes the field force accessible most of the time online. Features include – Tracking of activities, Stock Management, Work Order Management, Job Scheduling and Dispatch, in real-time. It’s a powerful extension of your field service solution. The software thus synergises the work of the deployed sales or service teams on the field.
With the mobile app support optimised, this solution helps the organisation’s staff greatly and gain customers satisfaction. Come to our site – https://www.trinetraiway.com/ to know more. Or simply leave an enquiry here and we’ll surely get in touch with you.