A mobile field force management software application empowered with GPS tracking technology enables managers to track and monitor remotely their field employees at work to improve performance and productivity.
Companies and businesses are constantly exploring all ways to sustain growth and development in a competitive marketplace. The focus on improving sales and Service operations has compelled them to adopt new technology to improve the performance and productivity of their teams. GPS tracking technology has made managing field teams easier by deploying the field force management software application with location intelligence.
Businesses such as housekeeping, construction, delivery services, and many others, require their managers to know the location of their field employees for correct assignment of work and follow-ups. Many businesses have understood the benefits of using GPS tech to monitor their employees on the go and track their location and movement in real-time. The software can also help monitor employee performance, sort out attendance issues and improve the safety of the teams.
Benefits of the location tracking app
Besides helping to measure the performance of the field sales executive, the app reduces time spent for info, as it is at a click of the executive’s finger. There is transparency in info regarding work, tickets and orders. Employees get paid fairly based on the work reports and real-time location details.
Field Employee Monitoring
The monitoring helps in many ways to track the execution of work and then plan and strategize work duties. It also addresses the exchange of insights and data and security concerns. When field employees, especially sales executives, are on the field most of the time and do not interact often, their performance monitoring becomes essential to evaluate them.
Attendance Tracking made easy
Attendance management is important for on-field employees, like sales reps and service technicians. A large team of such field employees would be difficult to manage, for their attendance, if the records are offline. The software makes it easy with GPS tracking, as it allows them to clock in from anywhere. The monitoring software can show which employee is more likely to deliver the assigned work properly. The app can show the monthly attendance of an employee on a chart, with a simple click of the mouse.
Easy Location Tracking of Employee
The app has a geofencing feature for on-field sales teams that enables managers to cross-check the location of the employee and ensure proper documentation of work delivered. One advantageous feature is that you can, with the help of location intelligence, track the daily workload completed with accuracy and transparency. Geo-fencing also helps to improve safety for employees. Managers can see where a field staff is and if something happens respond to it, and records are available to provide info, via the location tracking system.
Daily Reporting made easy
Customized apps can provide daily data on location, sales, delivery, or service, done by each employee, in real-time. The field report feature enables employers to analyze the employee’s output with details, to ensure targets are met and work paced out effectively. It can help stop the employee to get stressed out on targets to be achieved.
Managing Field Tasks & Teams
As it is not easy to manage a team of over 12 people at different locations, the field force management software makes it easier to keep track of teams online with GPS. The app is used to assign employee hours, engage executives nearest to the area, and ensure maximum productivity. Field reports provide managers with the required details of a specific assignment and access to a history of events with the software.
Better Customer Relationship
Today, customers are well informed owing to communication technologies. The quality of customer care also counts for businesses. With a field force management software application integrated with the CRM of the organization, it helps to give the best service to the client. Sales teams with data available online can improve the trust of the customer and win repeat orders. This will in turn build customer relationships, which is important for growth.
Use of Field Force Management Software application for business is important, as it is a versatile tool for field executive managers to get better visibility for faster ticket closures. The app streamlines operations for greater efficiency and helps in quick decision-making on the go, with insightful reports besides cutting response time in addressing issues and even helping to foresee problems. The mobile field force app also helps in motivating employees at different locations and rewards the field sales or service executives appropriately for their performance.
Know more about our mobile field force solution from our website. Learn more about our software products developed and on offer. For more clarity please request a demo. Our executives at Trinetra iWay are only happy to assist you at every step.