The field force at work, when enabled with the right software application, can capitalise on the data they generate on a daily basis while on-field and in real-time. To assimilate this data, to generate repots and to categorise the data cache for easy retrieval, a versatile mobile resources management software application is required by the company or organisation which generally deploys field sales or service teams, assigned with scheduled tasks. As this sector is witnessing innovation and new technologies getting increasingly involved, software solutions have gained wide acceptance by most stakeholders.
Trinetra iWay provides a software application capable of analytics that can be displayed or represented on the dashboard of the application and which can be reflected on a supported mobile app. The value derived from the information is all about insights which help in making informed decisions. Whereas insights and KPIs (key performance indicators) are necessary to identify strength and weaknesses, it is in relation to opportunities for better productivity and growth of the organisation.
Access to the key metrics derived from the data, represented on the dashboard, will offer actionable insights and numerous other benefits. Some are listed as below:
- Increases visibility into field sales and service operations and relative staff performance.
- Enhances the decision making process by uniting, filtering, visualising and transforming the collected data via the application
- Improves field operations by harmonizing priorities, workforce utilization and revenue management for better ROI.
- Empowers the on-field teams to offer a better customer experience at the point of contact.
- Improves the quality and relevance of scheduled sales or service calls
The app is more than just a reporting solution as it can assist in managing financial data, the business process and personnel performance as the application is highly customisable to the needs and requirements that the client specifies. Thanks to the strong presence and spread of wireless internet supported mobility solutions, field service software and mobile apps play a critical role, translate into revenue and positive customer experience.
The app for workforce empowerment, works in tandem with field force automation solution. The app accessible online anytime in real-time and via smart mobile devices Improve ROI, So, invest in Trinetra iWay; get more information at our website – https://www.trinetraiway.com/. Or leave us an enquiry about your needs and Trinetra will help you make the most out of your business or service.